filters
state:
Show
city:
Show
category:
Show
product:
Show
Had extensive smoke damage to my home a year ago, servpro was called in by my insurance co. they seemed nice at first but let me say the lies that they tell, the excuses, the not taking blame for damaged items, i could go on and on. most all of my belongings were taken...
Read more
1.0
I didn't like
  • Dishonesty
  • Poor customer service
  • Mishandling of my household stuff
#1099286
Reply to reviews
Waited almost a week to get estimate of mold damage repair. Got verbal estimate only. Asked for printed figures and he said he couldn't do it. FEMA needs paperwork! You asked for 100 words but I think the above covers it so here goes. I'm sure other contacts hate the...
Read more
#1095797
Reply to reviews
Servpro helped us out for Hurricane Katrina and was awesome to work with! Many competitors are leaving comments that are not true. They have many franchises in the area of texas and have done an outstanding job for me. Please be leary and at least get multiple quotes....
Read more
4.9
Scott, Louisiana
#1094994
Reply to reviews

Short Review on November 29, 2016

Servpro
#963337
1.0
Details
The people that work for this company steal and will steal your belongings during your tragedy. The manager, AJ, is nice to work with but the employees are thieves.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Short Review on November 29, 2016

Servpro
#963336
The people that work for this company steal and will steal your belongings during your tragedy. The manager, AJ, is nice to work with but the employees are thieves.
Comment
Show

Servpro Customer Care Review

Servpro
#850070
Would suggest not to use them Office girl is extremely rude They speak out of both sides of their month Ivwould not trust them Too many honest companies out there
Comment
Show

Servpro Fire Damage Restoration Review

Servpro
#838087
1.0
Details
servpro work in my home in 1016 and broke a picture,take out to fixed.today is 042816 and nothing about mypicture.iwent to joppas office on 041216,left a message in the office to Don to call me,and nothing.arnaldo from aberdeen ,left a
Comment
Show
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Value for money
Servpro sent a team of two workers and a supervisor to tear out our basement after flooding. The workers completed the project in approx five days. After they picked up their equipment we found evidence of drug use in our basement. We have been in contact with the...
Read more
1.0
#1088639
Reply to reviews
They charged me $1000. for spraying anti-fungal on the walls and floor of my basement. The guy was down there 15 minutes with a quirt bottle. My basement is 1000 sq. ft. When contested the charge the woman told me if I did not pay, she would sue me and put a lien...
Read more
Anonymous
Baggins

Had trouble with them after a fire back in feb of this year. They said they cleaned the whole house that was left standing, however it looked a mess. Then he tried to tell us ...

I didn't like
  • Dishonesty
  • Bill for services not performed
  • Bill for services they do not perform
#1078685
Reply to reviews
Why don't people check this company out ahead of time ? I mean cmon there are bad reviews all over the place .I used to work for a franchise in Wisconsin and saw the *** firsthand .They are a ripoff.They will hold your belongings hostage,that is why they do packouts...
Read more
#1072967
Reply to reviews
Our dishwasher leak ruin the floor in the kitchen and the cabinets. What should have to take in one month Max took three months we had to pack everything ourselves although they did Brenda's boxes wasn't that nice of them. They didn't do what they said they will never...
Read more
#1071818
Reply to reviews
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
My husband ended up in the hospital with a fungal Pneumonia. They asked about Mold so I had my son cut into my bedroom wall and check. I had my suspicions and there it was. So he covered it and after my husband came home I called ServPro. Bad idea. The guy came out and...
Read more
1.4
I didn't like
  • Whole experience
#1070594
Reply to reviews
Serv Pro on Elliott Street in Beverly, MA was hired by our contractor. A technician came out to set up humidiers and so initial reading. The owner, Tony came to take second reading and remove humidifiers. Tony said in front of contractor and home owners the kitchen...
Read more
1.0
#1041399
Reply to reviews
SERVPRO OF FILLEY STREET LANSING SERVES EAST LANSING AND HASLETT MICHIGAN. FROM WHAT I'VE LEARNED THEY ARE FRANCHISES LIKE MCDONALDS. THE SERVPRO TEAM THAT SAID THEY DRIED OUT MY HOUSE FROM A WATER BREAK IN A REFRIGERATOR WORKED INEFFIECIENTLY AND TOOK TWICE AS LONG TO...
Read more
1.2
Charlotte, Michigan
I liked
  • It when they left
I didn't like
  • Extreme delay
#1032111
Reply to reviews