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Servpro was recommended through my insurance company, USAA, when my house flooded in the first week of January. Months of living in a hotel later, and my house still isn't repaired. Due to the extreme nature of the neglect, mismanagement and incompetence from Serpro, I...
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Anonymous
lucy

As servpro are individually owned franchises it would be helpful to know which franchise you are dealing with.

1.0
I didn't like
  • Broken promises
  • Miscommunication
  • Lack of communication
#1259983
Servpro - AWFUL, EXHAUSTING AND A WASTE!
Servpro - AWFUL, EXHAUSTING AND A WASTE!
Servpro - AWFUL, EXHAUSTING AND A WASTE!
Servpro - AWFUL, EXHAUSTING AND A WASTE!
They came to clean my house for a puffback. They over promised to get the job, they under delivered, they will promise you the world and then leave the house FILTHY. They have not responded to 14 of my emails, their crew lied to me about several things and they charged...
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Anonymous
Kammi

Why would you give them a 5 star rating after what they did? It must be a mistake. And did they really solve your complaint?

ServproofRonkonkomaCares
ServproofRonkonkomaCares
Servpro Verified Representative

Hello Vicki, We are sorry to see your review. After receiving the highest rating on our customer satisfaction form, for the work done at your premises, we were surprised when ...

ServPro sent 6 labor ready clowns in tyvec suits who removed all items from basements and put in dumpster.They never made any inventory lists at all.They took washers and dryers and put them in their trucks.We caught one worker up on 2nd floor going thru drawers...
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SERVPROSEMC
SERVPROSEMC

SERVPRO works hard to achieve customer satisfaction and has the most extensive performance guidelines in the industry. In any instance where a customer is dissatisfied, SERVPR...

Anonymous
anon

Servpro sucks. Since they are a franchise there is no training needed to own one. A lot of the owners use labor sources because they are cheaper. It does not surprise me that ...

Penfield,New York
#554572