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ServPro of Pensacola, Fort Walton Beach, and Panama City Florida is a dishonest franchise that prey on busy hard working people without any construction knowledge and good homeowner's insurance. WARNING TO ALL: DO NOT USE THIS COMPANY EVER! My kitchen cabinet project...
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1.0
I didn't like
  • Broken promises
  • Owner went back on agreement on how to do job
  • Mishandling of my household stuff
#1381211
I contacted Mike at Servpro about removing a stain from a couch. At the time of my initial call, I was under the impression, but wasn't sure whether, the stain was caused by mold. Mike said that removing a mold stain would involve a minimum charge of $300. I paid the...
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#1361277
Tonight, at approx. 11 pm, I realized that I had a flood in my house. Called Servpro. Was told that they needed my credit card number upfront, asked what the initial charges would be, was told 4 or 5 thousand. I work in HVAC, on call, I would never tell a customer this...
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h.kitchener
h.kitchener

Good tip. Thanks.

#1353243
Absolute CROOKS!! An account manager has been coming by our office at least once a month for a year soliciting our business. Called to ONLY get some water sucked up from one room of carpet during business hours. I was told it would be around $150 and they had someone...
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1.0
#1337323
I highly recommend you DON'T use Servpro of Cheyenne. We have been waiting a couple months for our scheduled appointment today for them to mitigate the mold we have from our leaking roof due to last year's big hail storm. Well, not only did they not show up, they...
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1.0
#1317088
May 2018 They were great at the clean up and drying after our house flooded. When it came to rebuilding, their customer service was not good at all! Poor or no communication. Our contact had very little understanding of construction. We were not given consistent...
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#1307419
Well, just ditto to everything already said. Servpro uses sub-contractors and takes no responsibility for anything they do or don't do. A job we were told would take about 5 weeks is now at 10. They damaged a couple of cabinets when they took them out and said they'd...
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1.0
#1288275
Had a representative for the company come to my house to do an assessment for water damage and moisture in the crawlspace. After waiting a week after the inspection I called and asked if an estimate was available. “I’m working on it now, I should have an estimate this...
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Anonymous
BR

Right OPN

#1283893
I had a business fire and supposedly one of the Servpro people were sitting in the parking lot when the scanner, crossed saying there was a fire at my building they came right over made it sound like they could get it all cleaned up quick and easy I asked him how much...
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1.0
#1279511
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Servpro - Terrible experience

Water pipe burst- insurance Co called Servepro-they took out part of flooring and got rid of water but did not move out anything they said they would. Very dissatisfied customer.
#1277451