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Why don't people check this company out ahead of time ? I mean cmon there are bad reviews all over the place .I used to work for a franchise in Wisconsin and saw the *** firsthand .They are a ripoff.They will hold your belongings hostage,that is why they do packouts...
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#1072967
Our dishwasher leak ruin the floor in the kitchen and the cabinets. What should have to take in one month Max took three months we had to pack everything ourselves although they did Brenda's boxes wasn't that nice of them. They didn't do what they said they will never...
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#1071818
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
Servpro - Mold Issue. I could have done it myself
My husband ended up in the hospital with a fungal Pneumonia. They asked about Mold so I had my son cut into my bedroom wall and check. I had my suspicions and there it was. So he covered it and after my husband came home I called ServPro. Bad idea. The guy came out and...
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1.4
I didn't like
  • Whole experience
#1070594

Serv Pro on Elliott Street in Beverly, MA was hired by our contractor. A technician came out to set up humidiers and so initial reading. The owner, Tony came to take second reading and remove humidifiers. Tony said in front of contractor and home owners the kitchen...
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1.0
#1041399
SERVPRO OF FILLEY STREET LANSING SERVES EAST LANSING AND HASLETT MICHIGAN. FROM WHAT I'VE LEARNED THEY ARE FRANCHISES LIKE MCDONALDS. THE SERVPRO TEAM THAT SAID THEY DRIED OUT MY HOUSE FROM A WATER BREAK IN A REFRIGERATOR WORKED INEFFIECIENTLY AND TOOK TWICE AS LONG TO...
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1.2
Charlotte, Michigan
I liked
  • It when they left
I didn't like
  • Extreme delay
#1032111
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Short Review on November 29, 2016

The people that work for this company steal and will steal your belongings during your tragedy. The manager, AJ, is nice to work with but the employees are thieves.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#963337
These people are professional liars. I had a home fire, they showed up before the fire trucks left. We were lead to believe our insurance company called them. LIE NO.1 They said we will take care of you. YEP for a price, they went threw insurance money like it was a...
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Anonymous
Anonymous

I used to work for a Serv Pro franchise in Wisconsin ,I was there for 8.5 months and you would not believe the things I was witness to.I sit here and read all the complaints a...

Total scam artists people need to check out their reviews.I used to work there and I have seen the chaos.Stay away from this chain ,go with a private cintractor.
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Anonymous
Anonymous

I totally agree with you and after reading a previous review, I intend to sue as well. They stole, ruined an antique mahagony sofa, broke crystal, installed substandard cabine...

1.0
#943575
We had a burglary and arson. Our insurance company had them come out. They packed up the rooms, replaced the carpeting and linoleum, windows cut out and replaced. They had to match the stucco. We had a great crew as their slogan said, As if it never happened. We...
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5.0
I didn't like
  • That they no longer service our area
#942523
Ten years ago ServPro came to my house because my hot water heater had “dropped its bottom” and some 40 gallons of water had seeped under the door and got part of one room of carpet wet. My insurance company told me to call ServPro, and two employees came out, took a...
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Anonymous
Anonymous

There is always more to the story and the person that wrote this did not tell the whole story.

1.0
I didn't like
  • Put lien on my house
  • No-shows for ten days
  • Bill for services they do not perform
#893548