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Servepro cleaned up fire damaged home: part of their cleaning process is to wipe down everything in home, walls, trim, cabinets, furniture, everything in every room including photos, furniture etc. Whatever it is that they use on their rags ruined paint on walls & trim, ruined varnish on cabinets, ruined wallpaper, ruined irreplaceable photos, they tore priceless, collector canvas art, expensive kitchen knife sets, cutting boards etc.

They broke lights, chandeliers, bed frames, we were appalled at the damage they did in our home. EVERYTHING HAD A FILM on it after they left that had to be cleaned off, most of the time the items were ruined. We had to have our entire interior of our home repainted after they left. To make matters worse, they are ABSOLUTE THIEVES!

They stole brand new, never worn Finn boots $550,-still in the box, Kitchenaid blender/bread & pastry mixing machine with tools $299, Chefs Belgian Waffle Maker $199 , boxes of Collector dolls still in their boxes, boxes antique toys just to list a few; we were never told any of our missing items would be removed from our home, nor were we ever told about the items they knew they damaged & broke. They did get rid of smoke smell but the destruction & what they will steal from your home is not worth it. They get away with their thievery because they leave every room with stacked high with Servepro boxes of your possessions but because it takes a while to go thru those boxes & because you don't want to believe you were so duped they get away with what they do. They bill your insurance co.

with a huge volume of their boxes & different sizes of their boxes they do not use. Again, is you value anything in your home or office, NEVER LET THESE PEOPLE IN!

Product or Service Mentioned: Servpro Fire Damage Restoration.

Reason of review: thiefs, & ruin everything.

Monetary Loss: $30000.

Preferred solution: Just want the public know how awful this co. is.

I didn't like: I would not recommend them to anyone ever, Poor customer service, Dishonesty, Bill for services they do not perform.

  • Fire Damage Restoration
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I believe there is a class action suit against ServPro... They cannot state "Like it never happened" because you cannot remove all the soot and carcinogens from a house fire...

I counted on them and was deceived. I was told "we cleaned it, I was billed for it... but the walls they cleaned still had to be demo'd which is twice the expense. I had items missing from my home.

It took months, my items sat in their warehouse ruminating in soot before they even started to try and clean it.. Soot is a corrosive and a carcinogenic... which they never told me... the longer it sits the worse it is...

your appliances and electronics will never be the same... Say NO to ServPro


Please call me this is Greg at Rose Service and Construction 816-824-7673.. Maybe I can assist.

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